[5263] DCIS Technician (Webhosting)

Start date: August 2025
Clearance: NATO Secret
Location: Braine L'Alleud (onsite)

Skills and Competences:
• Extensive experience in dashboard development and maintenance;
• Experience designing and developing the data Extract, Transform and Load (ETL) activities;
• Sound knowledge and wide-experience with KPIs and formal reporting via Dashboards;
• Experience in ETL activities in Dashboard development teams and working groups in military IT environments;
• Sound knowledge of Dashboard UX Design, Transition and Operation processes with proven experience on one of these processes;
• Sound knowledge of ITIL processes with proven experience on one of these processes;
• Sound knowledge and experience on IT Service Management;
• Experience in writing ETL Deliverables, Requirements documentation and understanding translations into technical solutions;
• Excellent communication skills. Proven ability to effectively communicate orally and in writing, with good briefing skills;
• Sound experience in reporting and use of BI tools;
• Advanced organizational skills and analytical approach to problem solving;
• Sound knowledge and experience with monitoring tools and techniques on measuring service performance.
• Experience in generating technical documentation aiming for both technical and nontechnical audience.
• Knowledge and experience configuring CMDB reconciliation and normalisation jobs, and optimising performance of such jobs;
• Experience building Remedy ITSM on Microsoft technologies (Windows server 2016 and MS SQL Server 2016 and above versions);
• Understanding of infrastructure solutions hosting Service Management tools and technology, including understanding of market leading database solutions (including but not limited to MS SQL and Oracle), hypervisor solutions, storage solutions and load balancing solutions.

Experience & Trainings:
• A minimum of 3 years recent experience of Power BI;
• A minimum of 3 years recent experience in Business Intelligence domain;
• A minimum of 3 years recent experience in ETL process and coding;
• ITIL 4 Foundation certificate beneficial.